Privacy Policy and KVKK Information Notice

Last updated: 30 August 2026

1. About This Notice and the Data Controller

This Privacy Policy and KVKK Information Notice explains how FOODIVA GIDA SANAYI TICARET LIMITED SIRKETI (“Foodiva,” “we,” “us” or “our”) collects and processes personal data through myfoodiva.com and related business communications.

Foodiva is the data controller for the processing described in this notice under Türkiye’s Personal Data Protection Law No. 6698 (“KVKK”).

Data Controller

FOODIVA GIDA SANAYI TICARET LIMITED SIRKETI
Fatih, Ege Cd. No: 39/7
35410 Gaziemir, İzmir, Türkiye
Email: info@myfoodiva.com
Telephone: +90 555 144 4848

This notice applies to website visitors and representatives of customers, prospective customers, suppliers and other business partners who communicate with Foodiva.

The website is intended for B2B information and business inquiries. It does not provide user accounts, public posting, online purchasing or a Foodiva mobile application.

2. Personal Data We May Collect

Depending on how you use the website or communicate with Foodiva, we may process the following categories of personal data:

  • Identity and contact information: Name, surname, business email address, telephone number and country.
  • Business and professional information: Company name, role, market, requested service and other relevant business information.
  • Inquiry and project information: Product concept, project description, requested service, target market, volume expectations and other information included in a contact or project brief.
  • Communication records: Messages, email correspondence, call notes and records of our responses.
  • Technical and security information: IP address, browser and device details, timestamps, requested pages, referring page, error records, security logs and cookie identifiers where applicable.
  • Preference and consent information: Cookie choices and, if separately offered, marketing preferences and consent-withdrawal records.

Please do not submit special-category personal data, confidential formulas, trade secrets, unprotected inventions or other highly sensitive information through an ordinary website form.

A separate confidentiality agreement should be in place before protected technical information is shared.

3. How We Collect Personal Data

We may collect personal data:

  • Directly from you when you complete a website form, send an email, call us or otherwise communicate with Foodiva.
  • From your company or another authorized business contact when an inquiry is made on your behalf.
  • Automatically through website hosting, security logs, cookies and similar technologies where applicable.

Personal data may be processed through automated systems or, where it forms part of a data-recording system, through non-automated methods.

4. Purposes and Legal Grounds for Processing

Foodiva may process personal data for the following purposes and legal grounds:

  • Responding to contact requests and evaluating OEM, private-label, white-label, contract-manufacturing or product-development inquiries: Processing may be necessary for steps related to establishing or performing a contract under Article 5(2)(c) of the KVKK and for Foodiva’s legitimate interests under Article 5(2)(f), provided that the fundamental rights and freedoms of the data subject are not overridden.
  • Managing communications and ongoing B2B relationships: Processing may be based on contract-related necessity and Foodiva’s legitimate interest in managing business relationships.
  • Operating, maintaining and protecting the website: Processing may be based on Foodiva’s legitimate interest in maintaining reliable and secure website operations.
  • Preventing misuse and investigating technical or security incidents: Processing may be based on legitimate interests, legal obligations or the establishment, exercise or protection of legal rights.
  • Meeting legal, regulatory, accounting and official-request obligations: Processing may be necessary to comply with a legal obligation under Article 5(2)(ç) of the KVKK or where expressly provided for by law.
  • Establishing, exercising or protecting legal rights and resolving disputes: Processing may be necessary under Article 5(2)(e) of the KVKK.
  • Sending optional marketing communications or activating non-essential cookies: Where required, processing will be based on separately obtained explicit consent.

Submitting a business inquiry does not constitute blanket consent for unrelated marketing.

Confirming that you have read this notice is also separate from giving explicit consent.

5. Who May Receive Personal Data

Personal data may be disclosed, only where necessary for the purposes described in this notice, to:

  • Authorized Foodiva personnel who need the information to evaluate or respond to an inquiry.
  • Website-hosting, form-processing, email, backup, information-technology, security and content-delivery providers acting for Foodiva.
  • Professional advisers and auditors where necessary to meet legal obligations or protect Foodiva’s rights.
  • Courts, enforcement offices, regulators and other competent public authorities where disclosure is legally required.
  • Other parties where disclosure is necessary for the establishment, performance or enforcement of a commercial relationship and is permitted by applicable law.

Foodiva does not sell or rent personal data.

6. International Transfers

Some technology providers may be established outside Türkiye or may permit storage, support or access from another country.

Foodiva does not treat continued use of the website as consent to an international data transfer.

Where personal data is transferred outside Türkiye, Foodiva will use a transfer mechanism permitted by Article 9 of the KVKK. Depending on the circumstances, this may include an applicable adequacy decision, an appropriate safeguard such as a standard contract, or another transfer method permitted by law.

Foodiva will complete any legally required notifications, filings or approvals associated with the selected transfer mechanism.

7. Cookies and Similar Technologies

The website may use strictly necessary cookies and similar technologies required for security, form operation and essential website functions.

Non-essential analytics, functionality, performance or advertising cookies will be activated only after an appropriate choice is provided and explicit consent is obtained where required.

Information about active cookies, including their names, providers, purposes, categories, durations and whether they are first- or third-party, must be provided through the website’s Cookie Notice and Cookie Settings interface.

Visitors must be able to reject non-essential cookies and change or withdraw their choices as easily as they gave them.

8. Data Retention

Foodiva retains personal data only for as long as necessary for the relevant processing purpose and applicable legal obligations.

Unless a different period is required by law or justified by a specific matter, the following retention periods apply:

  • General contact inquiries that do not progress: 24 months after the last substantive communication.
  • Project briefs, feasibility discussions and proposals that do not proceed: 36 months after the project is closed or the last substantive activity.
  • Active or completed commercial relationships: For the duration of the relationship and then for the statutory period required for commercial, tax, accounting, product, dispute or recordkeeping obligations.
  • Website security and technical logs: Up to 12 months unless a longer period is necessary to investigate a security event or protect legal rights.
  • Marketing consent and opt-out records: For as long as consent is relied upon and for the additional period reasonably necessary to demonstrate compliance. Minimal suppression information may be retained to honor an opt-out.
  • Cookies: For the duration stated for each cookie in the Cookie Notice.

When the applicable retention period ends and no continuing legal ground exists, personal data will be erased, destroyed or anonymized in accordance with applicable requirements.

9. Data Security

Foodiva applies appropriate technical and organizational measures designed to prevent unlawful processing, unauthorized access, accidental loss, alteration or disclosure of personal data.

Access to personal data is limited according to business need. Service providers that process personal data for Foodiva are expected to follow appropriate confidentiality and security requirements.

No internet transmission or electronic-storage system can be guaranteed to be completely secure.

10. Your Rights Under the KVKK

Subject to the conditions in applicable law, Article 11 of the KVKK gives data subjects the right to:

  • Learn whether their personal data is being processed.
  • Request information about the processing of their personal data.
  • Learn the purpose of processing and whether the data is used consistently with that purpose.
  • Know the third parties in Türkiye or abroad to whom personal data has been transferred.
  • Request correction of incomplete or inaccurate personal data.
  • Request erasure or destruction where the applicable legal conditions are met.
  • Request that correction, erasure or destruction operations be notified to recipients where applicable.
  • Object to a result arising against the person through analysis exclusively by automated systems.
  • Claim compensation for damage caused by unlawful processing.

11. How to Exercise Your Rights

Formal requests under the KVKK must be submitted in Turkish using a method permitted by applicable rules.

Requests may be delivered as a signed written application to Foodiva’s address or submitted through another legally permitted method, including a registered electronic mail address, secure electronic signature, mobile signature or an email address previously recorded in Foodiva’s systems.

A request should include:

  • The applicant’s name and surname.
  • A signature if the request is submitted in writing.
  • The identification information required by applicable rules.
  • An address or other contact information for receiving the response.
  • A clear explanation of the request.
  • Any documents reasonably necessary to support the request.

For general privacy questions or guidance about submitting a formal request, contact info@myfoodiva.com.

Foodiva will respond as soon as possible and no later than 30 days after receiving a valid request. Requests are generally handled without charge, although a fee permitted by applicable rules may apply if fulfilling the request creates an additional cost.

12. Children

The website is a B2B service and is not directed to children.

Foodiva does not knowingly solicit personal data from persons under 18 through the website. If you believe that a child has submitted personal data, please contact Foodiva so the matter can be reviewed and appropriate action taken.

13. Third-Party Websites

The website may contain links to websites or services operated by third parties.

Foodiva does not control those third parties. Their collection and processing of personal data are governed by their own privacy notices and practices.

14. Changes to This Notice

Foodiva may update this notice when its processing activities, service providers, website functions or legal obligations change.

The current version and revision date will be displayed on this page. Where required, additional notice or consent will be obtained before materially different processing begins.

15. Contact

Privacy questions and data-subject requests may be directed to:

FOODIVA GIDA SANAYI TICARET LIMITED SIRKETI
Fatih, Ege Cd. No: 39/7
35410 Gaziemir, İzmir, Türkiye
Email: info@myfoodiva.com
Telephone: +90 555 144 4848

Foodiva
Email: info@myfoodiva.com
Website: https://myfoodiva.com